SULLY Comfort Club
- Last Updated: June 12, 2026
- Expert Workmanship
- Customer First, Always
- 24/7 Availability
- Locally Owned & Operated
- Expert Workmanship
- Customer First, Always
- 24/7 Availability
- Locally Owned & Operated
Request Your Heating, Cooling or Plumbing Quote Today!
Your home comfort system works hard every day. The furnace that keeps your family warm through Michigan winters. The AC that gets you through humid West Michigan summers. The plumbing that runs quietly in the background — until it doesn’t.
Most homeowners don’t think about their HVAC system until something goes wrong. That’s exactly when it gets expensive.
The Sully Comfort Club is Sullivan Heating Cooling & Plumbing’s annual home comfort membership plan — built around four things Kentwood homeowners told us they care about most:
- Priority Service — Move to the front of the line every time you call.
- Regular Maintenance — Two precision HVAC tune-ups are included every year.
- Long-Term Home Protection — Extended warranties, no surprise charges, and a team that knows your system.
- Real Cost Savings — Discounts on diagnostics, parts, labor, filters, and more.
Only $14.95/month for furnace & AC coverage. Just $5/month per additional unit.
When your comfort is in trouble, Call Sully on the Double!
What You Get as a Sully Comfort Club Member
Your membership includes 10 club benefits — split into time- and cost-savings — that deliver year-round value, convenience, and peace of mind.
What You Get as a Sully Comfort Club Member
Time Savings
1. Two Annual HVAC Tune-Ups — Included
Skip the $149-per-visit price tag. As a Comfort Club member, you receive two precision tune-ups per year at no extra charge — one before cooling season, one before heating season. We inspect, clean, and service your system so it's ready before you need it most. Learn more about our furnace maintenance and AC maintenance services.
2. Front-of-the-Line Priority Service
When your heat goes out in January or your AC fails in July, you don't want to wait three days for a technician. Club members receive a Front-of-the-Line Pass — guaranteed priority scheduling over non-members. You call, you move to the front.
3. Emergency Service Within 24 Hours
HVAC emergencies don't follow business hours. Comfort Club members are guaranteed emergency service response within 24 hours — any day, any time. Learn more about our emergency HVAC repair.
4. 2-Year Warranty on All Repairs
Non-members receive a standard 30-day parts warranty. Comfort Club members receive a 2-year warranty on all repairs — giving you real long-term protection and confidence that the job was done right.
5. Direct Club Pass Phone Number
Skip the general queue. Members receive a direct Club Pass phone number for service—a dedicated line that connects you to our team faster when you need us.
Cost Savings
6. No Overtime Charges — Ever After-hours calls, weekend
emergencies, holiday breakdowns — non-members pay overtime rates. Comfort Club members are never charged overtime, not even on holidays. Your monthly membership covers it.
7. $30 Discount on Diagnostic Service Calls
Non-members pay $79 for a diagnostic service call. Members pay just $49 — a $30 savings every time a technician comes out to assess your system.
8. 15% Discount on Parts & Labor
When repairs are needed, members receive 15% off all parts and labor. On a $500 repair, that's $75 back in your pocket. The membership pays for itself the moment something needs fixing.
9. Buy 4 Filters, Get the 5th FREE
Healthy airflow starts with a clean filter. Members who purchase four filters receive their fifth filter free — keeping your system running efficiently and your indoor air cleaner all year long. Explore our indoor air quality solutions.
10. $50 Bonus Bucks Every Year
Each full year of membership earns you $50 Bonus Bucks — redeemable toward any Sullivan service. It's our way of rewarding homeowners who invest in protecting their home comfort system.
Member vs. Non-Member: See the Difference
Is the Sully Comfort Club worth it? Here’s what the numbers say:
| Benefit | Non-Member | Member |
|---|---|---|
| Annual HVAC Tune-Ups | $149/each | 2 FREE |
| Front-of-the-Line Pass | None | YES |
| Service within 24 Hours | 1st Come Basis | 24 Hours |
| Warranty on Parts | 30 Days | 2 Years |
| Club Pass Phone # | None | YES |
| Overtime Charges | After-Hours Rates | NEVER |
| Discount on Diagnostics | $79 | $49 |
| Parts & Labor Discount | None | 15% Off |
| Free Filters | None | 5th FREE |
| $50 Bonus Bucks Yearly | None | YES |
Two tune-ups alone would cost a non-member $298 per year. Add the diagnostic discount, no overtime, 15% off parts and labor, and $50 Bonus Bucks — and the Sully Comfort Club more than pays for itself at just $14.95/month.
Is Your Home Trying to Tell You Something?
Sometimes your HVAC or plumbing system gives you warning signs before a breakdown. If you’re experiencing any of the following, it may be time to schedule a service call — and a great time to protect yourself with a Comfort Club membership:
Heating & Cooling Warning Signs:
- Excessive energy bills with no clear explanation
- Hot and cold spots throughout your home
- Unusually dirty or clogged filters
- Unpleasant smells are coming from the vents
- Annoying sounds — banging, rattling, or squealing
- Uneven airflow from room to room
- Extreme dust levels are building up quickly
Plumbing & Healthy Home Concerns:
- Low water pressure throughout the home
- Leaky pipes or dripping faucets
- Slow or clogged drains
- Concerns about water quality or filtration
- Whole-home humidification needs
- Interest in WiFi thermostat control or endless hot water solutions
Comfort Club members get priority attention for all of the above — with discounted diagnostics and no overtime charges, no matter when you call.
Simple, Transparent Pricing
We believe in straightforward pricing — no hidden fees, no surprise charges, no fine print.
$14.95/month — Covers your furnace & AC (one system)
+$5/month per additional unit
That’s it. One low monthly rate for year-round priority coverage, two included tune-ups, and all 10 membership benefits.
Why Kentwood Homeowners Trust Sullivan
Sullivan Heating, Cooling & Plumbing is locally owned and operated right here in Kentwood, MI. We’re not a national call center or a franchise — we’re your neighbors, and we’ve built this business on long-term relationships with West Michigan homeowners.
The Sully Comfort Club was created because we believe in preventing problems, not just fixing them. Our team is licensed, insured, and trained to service all major HVAC brands. And with our No BUBBA Guarantee, we never send out underprepared technicians or cut corners on the job.
When you join the Comfort Club, you’re not just getting a maintenance plan. You’re getting a team that shows up ready, treats your home with respect, and stands behind every single service call.
We proudly serve Kentwood, Grand Rapids, Byron Center, Caledonia, Cascade, Ada, Comstock Park, Coopersville, and surrounding West Michigan communities.
“Your home is your biggest investment. Your family’s comfort and safety are always our top priority.” — Terry Sullivan, President.
How much does the Sully Comfort Club cost?
Membership is just $14.95/month and covers your furnace and AC as one system. Each additional unit is only $5/month more. There are no setup fees and no long-term contracts — just straightforward monthly coverage.
What does an annual HVAC tune-up include?
Each tune-up is a full precision maintenance visit. For heating, we inspect and clean the heat exchanger, test the igniter and burners, check venting and carbon monoxide levels, tighten electrical connections, lubricate moving parts, and verify thermostat calibration. For cooling, we clean the evaporator and condenser coils, check refrigerant levels, inspect the condensate drain, test capacitors and contactors, and measure airflow. Learn more about our furnace maintenance and AC maintenance services.
What does "Front-of-the-Line" priority service mean?
It means when you call us, you’re scheduled ahead of non-members. During peak seasons — the coldest weeks of winter and the hottest days of summer — demand for HVAC service is high. Comfort Club members don’t wait at the back of the line.
Is there really no overtime charge, even on holidays?
Correct. Non-members pay overtime rates for after-hours and holiday calls. Comfort Club members are never charged overtime — your $14.95/month covers that protection year-round.
What is the 2-year warranty on repairs?
When our technicians complete a repair on your system, Comfort Club members receive a 2-year parts warranty — compared to just 30 days for non-members. If the same issue recurs within two years, we make it right.
What are $50 Bonus Bucks?
Every full year of active Comfort Club membership earns you $50 Bonus Bucks, redeemable toward any Sullivan Heating Cooling & Plumbing service. It’s our way of saying thank you for being a loyal member.
Does the plan cover plumbing?
The $14.95/month plan covers your HVAC system (furnace & AC). For plumbing services — including water heater repair, gas leak repair, and drain issues — our team is available to all members at a discounted diagnostic rate and a 15% parts & labor discount. View our plumbing services.
How do I enroll?
Call us at 616-407-4070 or use the booking form on our website. Enrollment takes just a few minutes, and your benefits activate immediately.
Frequently Asked Questions About the Sully Comfort Club
Join the Sully Comfort Club Today
For trusted priority HVAC service, join the Sully Comfort Club maintenance plan and keep your home comfortable year-round.
Two free tune-ups. No overtime charges. Priority service. 15% off repairs. $50 Bonus Bucks. All for just $14.95/month.
When your comfort is in trouble, Call Sully on the Double!